Privacy policy
At The Wild Groves, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal details (such as your name, email address, and shipping information) when you place an order or contact us.
- Payment details (processed securely through third-party payment providers — we do not store your credit card information).
- Browsing data such as cookies, IP addresses, and device type to help us improve our website and services.
2. How We Use Your Information
We use your information to:
- Process and ship your orders.
- Communicate with you about your order, promotions, or updates (only if you opt in).
- Improve our website, products, and customer experience.
- Comply with legal or regulatory requirements.
3. Sharing Your Information
We do not sell or trade your personal information. We may share your data only with trusted third-party service providers (such as shipping carriers or payment processors) who help us fulfill your orders.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Track site usage for analytics.
- Improve your browsing experience.
You can disable cookies through your browser settings, but some features of the site may not work properly.
5. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data (subject to order fulfillment and legal obligations).
If you’d like to exercise any of these rights, please contact us at info@wildgroves.com
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us: