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How long does shipping take?
All orders will be packed within 1 - 4 business days. Shipping lead times vary, but we try to keep our transit times between 2 - 4 business days.
If I purchase multiple plants and Potters, will they come in different shipments?
Yes, we source our plants from more than one nursery. So, it is possible that if multiple plants are ordered they will ship in different boxes and arrive at different times. An E-mail with tracking will be sent for all orders.
Where do you ship?
We offered nationwide shipping!
I haven’t received an email confirmation of my order, what should I do?
Please reach out to us via our e-mail address, info@wildgroves.com so that we can make sure the order was placed, and we received it.
My plant arrived damaged or not alive, what should I do?
We guarantee our plants to arrive healthy and happy. If they should not, please contact us within seven days of your plant's arrival. Keep in mind there may be signs of stress due to transfer. But if the plant looks beyond minimal damage, please reach out to us with photos and we will be happy to replace or refund!
Why does my plant look different than the website?
Each live plant is unique with its own variations of color, texture and size. We do our absolute best to showcase them accurately; the plant you receive may have slight differences than the website photo. Variations make each plant one of a kind!
Do you ship in the winter?
Yes, we ship in the winter months! What would be better than receiving a vibrant thriving pant in the middle of winter! We will add extra packing measures and heat packs to keep your plant nice and cozy warm.
